This is a key team member position providing systems automation development and support for 24 X 7 datacenter / network operations centre operations.

•Develop, implement, maintain, administer and support: oBPM, MAM, RUM, EUM, SiteScope, SLM
•Develop, maintain, administer and support systems automation tools, including: oHP OpenView (NMM, OVO, Performance Manager, OVIS, OVR)

•Proactively identify and develop monitoring, automation, management
•Identify, evaluate and implement tools, utilities and technology to support monitoring of end-to-end transactions; integration of point solutions,
•Actively contribute in the ongoing development and maintenance of system management platform and automation:

•Four years experience with systems management and supporting automated operations in a large scale enterprise environments operating diverse technologies including:
•Unix ; Intel (MS Windows); Oracle/Sybase/MS SQL Server; IBM MQ series; J2EE; RedHat Linux
•Some technical knowledge of the features/functionality and utilities of ancillary related technologies such as networking and/or Oracle, Web (e.g. Perl etc.)
•Advanced technical knowledge of Unix and MS Windows
•Outstanding problem determination, troubleshooting, and resolution skills
•Ability to engage across division boundaries and at multiple levels where necessary to support Technology Solutions and Technical Infrastructure; ability to understand holistic view of complex infrastructure ecosystems
•Good verbal, written communications, and listening skills
•Good mentoring and consulting skills
•Strong team player and individual contributor with the ability to build relationships across work units
•Works well under pressure and time constraints and can prioritize competing priorities appropriately.
•Willingness to work overtime, carry pager and shifts if required.
•Strong customer service skills and follow-up
•Ability to demonstrate accountability, and initiative relating to all job responsibilities
•Process oriented in change and problem management disciplines